Delivery

My recommended last order dates for any international orders: 8th December

For UK orders: 14th December.

These dates are just suggested last order dates for the highest likelihood of orders arriving in time for Christmas. I cannot guarantee any orders arriving by a certain time however as delays within the postal system do occur.

Any orders placed after these dates will still be posted as normal but there is a slimmer chance of Christmas delivery.

Unfortunately as a small business I am unable to send pieces for free at this time.

I currently ship to USA, Canada, Mexico, Australia, New Zealand and within the UK.

If you do pay for shipping outside the UK, I am not responsible for any tax and import fees which it may incur. Shipping ceramics internationally can be expensive resulting in higher shipping fees.

All pieces sent outside the UK will be sent with tracking.

Unfortunately due to the GPSR law that came into force 13th December 2024, I am unable to send to the EU and Northern Ireland. I hope this can be resolved as more information becomes available - sorry for the inconvenience.

I aim to dispatch all orders within 1 - 2 business days. During busier times, like when I may be working my day job or the festive period, it may take longer for me to pack up orders and send them out. 

All ceramics are bubble wrapped then wrapped in tissue paper. They are placed in their own cardboard box, padded with eco filler and the box is sealed with eco Kraft tape.

If you would like your order to be sent as a gift and include a gift message then please contact me with your name and order number shortly after you have placed your order.

In the unfortunate case that a ceramic piece arrives broken/damaged in transit, do get in contact with me as soon as you receive your piece and I can arrange a replacement for you.